Privacy policy | Murrelektronik

Privacy Policy of Murrelektronik GmbH

Murrelektronik Inc.  (hereinafter, “Murr Canada”, “Murrelektronik”, “we,” or “us”) is committed to and has mechanisms (as may be required in certain jurisdictions) in place to protect the privacy and security of personal information entrusted to us by our customers, prospective customers, and by visitors on our Websites.

Most information collected by Murr Canada is anonymous or statistical data that is not capable of identifying an individual (“Anonymous Data”). Some information collected by Murr Canada, like name, address, and phone number, can identify an individual (“Personal Information”). Information about an individual that is associated with his/her Personal Information is also considered Personal Information. For example, a data record indicating that an anonymous person submitted a request for technical support would be Anonymous Data, but if that same record is associated with a person’s name or other Personal Information, the record of the submitted request is also Personal Information for so long as it is so associated.

Murr Canada does not limit collection, use, processing, storage or disclosure of Anonymous Data.

When you visit our Websites, you may provide us with two types of information: (1) Personal Information that you choose to enter and submit to us, including your name, email address and technical interests and (2) general user information that does not contain Personal Information, including your IP address, the type of browser you use, and the referrer ID (General User Information).  General User Information is aggregated with information from other users and analyzed to help ensure that our Website accommodate our general business practices. In some cases, if you choose not to provide us with requested Personal Information, you may not be able to access all the Website’s content or services.

In general, we use Personal Information that you have provided to provide you with a better, more personal experience on our Website; respond to your requests for information; provide you with products and services; provide you access to various content; and provide you with additional information that may be of interest, including marketing materials from us.

Like most other commercial websites, we use standard “cookie” technology and web server logs to collect information about how our Websites are used. A cookie is a small data file that is stored by your web browser on your hard drive. A cookie file can contain information such as a user ID that the site uses to track the pages you’ve visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can’t read other non-cookie data from your computer environment or read cookie files created by other sites. By using cookies, we can recognize you when you revisit our Website, and to remember certain information provided by you, such as your preferences. Some parts of our Websites use cookies to track user traffic patterns, which helps us determine the usefulness of our Website information to you and to see how effective our navigational structure is in helping you reach that information. We do not correlate this information with data about individual users, nor do we sell this information to any third party.

If you prefer not to receive cookies on our Websites, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser.

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Disclosure of your Personal Information

We will not disclose your Personal Information to anyone outside of our organization and only those internally who will use it for marketing, advertising and user experience enhancement. We may also disclose any information as permitted or required by law, to protect our legal rights, as required by a court ordered subpoena, and/or in connection with the transfer of the assets our businesses.

Choice of Opt Out

We may periodically send you relevant Murrelektronik Inc. and industry information. If you no longer wish to continue receiving such information, please contact Murr Canada as described below and let us know. Alternately, you can also opt-out of receiving marketing emails from us at any time by following the opt-out instructions provided on every email. In addition, you may request that Murrelektronik modify or delete your registered Personal Information by contacting us as described below. However, if you are a Murrelektronik  customer, please note that we will continue sending you notices and important information affecting your account and services via e-mail or other elected electronic means.


Murrelektronik employs industry-accepted and reasonable data security measures (“Security Measures”) to safeguard the Personal Information we collect. Despite the Security Measures employed by us, you should be aware that it is impossible to guarantee 100% security with respect to Personal Information sent through the Internet and/or other electronic means.

Links to 3rd Party Websites

Murrelektronik does not use any automatically activated plug-ins of social networks on our websites. Our social network buttons such as LinkedIn, YouTube, Instagram and Facebook  are mere links to the respective sites of the provider or activate the wanted cloud service. Once you click on these links, you will be redirected to the pages of the respective social network or the specific cloud service is being activated. Please note that once on the social network websites or cloud services, their respective data protection notices are applicable.

In addition, we have an online presence in some of these social networks and platforms to promote our business, inform interested parties/users about our products and services and to communicate with them. Your personal data is often used for the platform's own purposes, e.g. for market research and advertising purposes or to analyze user behavior for the creation of user profiles. To this end, cookies from these platforms are usually stored on the user's device.

For detailed information on the processing of your Personal data and possible opt-out options, please refer to the following:

Facebook and Instagram
Facebook, Inc.
ATTN: Privacy Operations
1601 Willow Road
Menlo Park, CA 94025
Privacy policy at:
Opt-out at:

YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA
represented by: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Privacy policy at:
Opt-out at:

LinkedIn Corporation
Attn: Legal Dept. (Privacy Policy and User Agreement)
1000 W. Maude Avenue
Sunnyvale, CA 94085
Privacy policy at:
Opt-out at:


You can subscribe to a free newsletter on our website. The e-mail address provided during the newsletter registration, the name of the company (if provided), your country (if provided), as well as your first and last name (if provided) and your gender (salutation) (if provided) will be used for sending the personalized newsletter.

The principle of data economy and data avoidance is observed, as only the e-mail address (or name in the case of personalized newsletters) is marked as a mandatory field. For technical necessity and for legal protection, your IP address is also processed when you order the newsletter.

To confirm your email address and your consent, you will receive a separate email after submitting the registration form (confirmation email). We will only register your consent once you have confirmed the activation link contained in this email. Otherwise, your data provided via the registration form will be deleted after a further short reminder after one week and after a further 2 weeks. By confirming your registration under this activation link, you consent to us, as the owner of this e-mail address, sending you the free newsletter with information about the company and our own services and products.

You can of course unsubscribe at any time using the unsubscribe option provided in the newsletter (by clicking on the unsubscribe link) and thus revoke your consent. Furthermore, you can unsubscribe from the newsletter at any time directly via our website, by sending a written message to email at, by telephone at 1-905-362-2211 or by postal mail at:

Murrelektronik Inc
Attention: Privacy Officer
2840 Argentia Road, Unit 9
Mississauga, Ontario, Canada L5N 8G4

Newsletter usage analysis

Our newsletter contains tracking pixels. A tracking pixel is an invisible graphic in HTML emails with the purpose of enabling a log file recording when the email is opened as well as a recording of the links activated from the newsletter with subsequent analysis. This enables us to evaluate the success of our newsletter campaigns by means of statistical evaluations and to optimize our newsletter, for example, in order to present you with topics and offers that are better suited to your interests. 

The personal data collected in this way will be processed by our service provider mentioned below.

If you do not agree to this, you can unsubscribe from the newsletter at any time via this link:

Recipient of the data: Pardot LLC, 950 E. Paces Ferry Rd. Suite 3300 Atlanta, GA 30326, USA

Usercentrics Consent Management Platform

We use the consent management service Usercentrics Consent Management Platform on our website. This is a service provided by Usercentrics GmbH, Sendlinger Str. 7, 80331 Munich.

Via cookies and pixels, which are placed in the browser, the following data is processed: Opt-in and opt-out data, referrer URL, user agent, user settings, consent ID, time of consent, consent type, template version, banner language.

The purpose of the data processing is to obtain, manage and document user consent to cookies and tools used on our website and to inform the user about this.

The legal basis for data processing is Art. 6 (1) lit c) DSGVO.

Recipient: Usercentrics GmbH, Sendlinger Str. 7, 80331 Munich, Germany.

You can read more information about data protection at Usercentrics GmbH here:

Pardot Marketing Automation System

We use the Pardot Marketing Automation System ("Pardot MAS") of Pardot LLC, 950 E. Paces Ferry Rd. Suite 3300 Atlanta, GA 30326, USA ("Pardot") on our websites. Pardot is a special software for recording and evaluating the use of a website by website visitors to optimize our website. Insofar as Pardot LLC processes personal data, the processing is carried out exclusively on our behalf and in accordance with our instructions. We have ensured Pardot LLC's compliance with the EU Data Protection Regulation via an individual agreement with Pardot LLC. When you visit our website, Pardot MAS records your click path and uses it to create an individual usage profile using a pseudonym. Cookies are used for this purpose, which enable your browser to be recognized. By agreeing to the use of cookies when using our website for the first time by confirming the so-called cookie acceptance banner, you also agree to the use of cookies by Pardot. You can revoke your consent at any time with effect for the future.

Recipient: Pardot LLC, 950 E. Paces Ferry Rd. Suite 3300 Atlanta, GA 30326, USA

The associated data transfer to the USA as a third country without an adequate level of data protection is based on your consent in accordance with Art. 6 (1) lit a) GDPR in the cookie banner. Here you have consented as follows: 

"We use cookies that are necessary for the operation of the website and to provide you with services. Additional cookies are only used if you agree to them. These are used for statistical purposes and to be able to show you individual offers. To find out more, read our privacy policy.“

By clicking on "Accept all" you agree to the use of cookies. To adjust your privacy settings, select the desired checkboxes and click on "Save selection ". Under "Select in detail" you can view the settings and information for each tool.

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Live Chat System

On our website, we offer you the option of entering a live chat with us. We use the service provider Salesforce for this. 

The data processing is carried out here because it is necessary for the execution of the contract/contract initiation, Art. 6 para. 1 lit. b) GDPR, or we have a legitimate interest in this, Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the effective and direct support of our customers and interested parties. The data we collect includes: Chat history, IP address at the time of the chat and country of origin as well as all data that you disclose to us during the chat. If you do not disclose any personal details (e.g. real name, email address, telephone number, etc.) in the chat, we cannot draw any conclusions about your person. Only our employees have access to the data if they need it for the fulfilment of their tasks. We will not pass on this data to third parties and will only use it to answer your specific enquiry and anonymously for internal statistics. The data will be deleted or anonymized after the end of the specific process.

By using the chat, you automatically use the services of Salesforce. For the purpose and scope of the data collection and the further processing and use of the data by Salesforce, as well as your rights in this regard and setting options for protecting your privacy, please refer to the privacy policy of Salesforce at

Recipient: Germany GmbH, Erika-Mann-Str. 31, 80636 München, Deutschland

Contact Us

If you feel that Murrelektronik Inc. or any of our representatives or employees, is violating this Privacy Policy, or if you have any questions or concerns regarding this Privacy Policy Murrelektronik Inc.’s treatment of Personal Information, please contact us via email at, by telephone at 1-905-362-2211 or by postal mail at:

Murrelektronik Inc
Attention: Privacy Officer
2840 Argentia Road, Unit 9
Mississauga, Ontario, Canada L5N 8G4


This Murrelektronik Inc. Terms Of Use and Privacy Policy was last updated June 28, 2021

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